Job Description
Under the general direction of the OGELP Bundle Designate, this position is responsible for supervising the work of the Audit team, reviewing and balancing gaming revenues and volumes. Ensures adherence to the Company's policies and procedures, motivates and leads by example and supports Outstanding Canadian's learning environment while establishing a safe and welcoming work environment for all team members.

Position Summary
Under the general direction of the OGELP Bundle Designate, this position is responsible for supervising the work of the Audit team, reviewing and balancing gaming revenues and volumes. Ensures adherence to the Company's policies and procedures, motivates and leads by example and supports Great Canadian's learning environment while establishing a safe and welcoming work environment for all team members.

Key Accountabilities

Exceeds guest expectations by providing outstanding customer service

Helps create an engaged work environment by choosing positivity and fun, recognizing excellent peer performance, and by caring about and supporting our colleagues e very day

Provides leadership, direction and mentoring to the Audit team while providing continuous coaching for success to achieve high performance.

Assists in the implementation of the departmental strategic plans.

Responds to, resolves or escalates Audit issues

Review, enter and balance daily gaming revenues

May assist with payroll & scheduling reconciliation





Distribute revenue reports to management and regulatory bodies

Reviews cage closeouts (Some locations)

Communicates effectively with all appropriate operational departments

Builds strong working relationships with guests and team members

Complies with licensing laws, health and safety and other statutory regulations

Develops and cultivates strong working relationships with all stakeholders: guests, ownership, regulatory bodies and team members

Coaches a team of engaged team members who care passionately about the business, site operations, and delivering a great guest experience.

Stewards workplace health, safety and wellness with a focus on team member education & training, workplace inspections and accident prevention not reaction;

Anticipates operational and service issues before they escalates, trouble-shoots and resolves guest concerns before they are complaints

Ensures compliance with licensing laws, health and safety and other statutory regulations

Manages other initiatives as required

Education And Qualifications

High School Diploma

Minimum 2 years of experience in administration; minimum 1 year in casino operations an asset

Minimum 2 years leadership experience

Ability to exceed internal and external customer expectations through timely, effective and service oriented communication

Ability to successfully obtain a Gaming License

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📌 Full-Time Site Audit Supervisor-PET & KAW (Ontario)
🏢 Great Canadian Entertainment
📍 Ontario