Lead sales and enhance customer experience as a Sales Manager at Michaels in Nanaimo, BC. Drive performance through effective coaching and operational execution while maintaining a vibrant selling culture. As a Sales Manager, you will oversee daily operations, ensuring adherence to Company standards and compliance with procedures.

Key skills include team leadership, customer-focused coaching, and operational execution to achieve sales KPIs.

Your role is crucial in delivering an engaging shopping experience and enhancing customer satisfaction through structured training and adherence to policies. Key Responsibilities:

- Assist Store Manager in managing Standard Operating Procedures
- Uphold store conditions by holding team accountable for performance




- Model and coach best customer service and selling behaviors
- Provide Manager-on-Duty coverage during peak hours
- Oversee store programs including Balloons business and Loyalty Rewards Requirements:
- 3+ years of retail leadership experience
- Ability to stand for long periods and perform physical tasks
- Proficient in POS systems and operational practices
- Robust communication and coaching skills
- Experience in customer engagement and sales strategies Drive customer satisfaction and operational excellence at Michaels as a Sales Manager.

📌 Sales Manager at Michaels in Nanaimo
🏢 Michaels Stores
📍 Nanaimo