Elevate your career as a Bilingual API Support Analyst, specializing in L2/L3 production support and API integrations. Leverage your bilingual skills in both English and French to resolve integration issues.

We are looking for a candidate with deep expertise in L2/L3 application support and a strong grasp of APIs. This role will involve troubleshooting, coordinating with external vendors, and ensuring rapid resolution of production incidents. Your ability to communicate fluently in English and French will be vital in this customer-facing position.

Key Responsibilities:
• Support API-based applications and integrations
• Troubleshoot vendor API integration and production issues
• Coordinate timely resolutions for incidents




• Analyze authentication, request/response scenarios
• Collaborate with external vendors for solutions

Requirements:
• 5+ years of application support experience
• Proficiency in REST/SOAP and API troubleshooting
• Robust understanding of API security (OAuth, JWT)
• Experience with integration support and third-party APIs
• Bilingual in English and French

Utilize your API expertise and bilingual skills to drive effective solutions in this vital support role.
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📌 Bilingual API Support Analyst Role (Ontario)
🏢 Net2Source (N2S)
📍 Ontario