Elevate your IT career as a Bilingual Service Desk Analyst with the Bank of Canada. This role focuses on deploying Windows 11 laptops, user data migration, and asset management.

This three-year contract position requires a minimum of four years in enterprise IT support. You’ll support hardware lifecycle initiatives, validating compliance, and providing user support during deployment. Essential skills include proficiency in Microsoft Intune and SCCM, and experience with ServiceNow for asset management.

Key Responsibilities:
• Prepare and deploy Windows 11 laptops consistently
• Migrate user data safely from legacy systems
• Maintain accurate asset inventory records in ServiceNow




• Provide remote and onsite deployment support for users
• Ensure compliance with security and configuration requirements

Requirements:
• Minimum four years of IT support experience in enterprise
• At least three years in device deployment or hardware lifecycle
• Experience with Windows 10/11 laptop configurations
• Familiarity with Microsoft Intune and SCCM
• Knowledge of security policies and endpoint management

Apply your technical skills and experience to support the Bank of Canada effectively.
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📌 Bilingual Service Desk Analyst - Bank of Canada (Quebec City)
🏢 CQ Search Group
📍 Quebec City