Become an essential part of the Sweat and Tonic experience as the Spa Shift Manager. Oversee spa operations ensuring guest satisfaction and seamless service delivery in Toronto.

As the in office leader, you will manage the spa staff and coordinate amenities while addressing guest concerns in real time. The ideal candidate is a proactive problem solver with a commitment to upholding the highest service standards. You will play a vital role in enhancing guest experiences while ensuring effective spa operations across the facility.

Key Responsibilities:
• Ensure smooth coordination of spa staff and services
• Oversee facility opening and closing procedures
• Monitor treatment flow and operational readiness




• Handle guest escalations and service recovery efforts
• Provide detailed reports on shift operations and facility issues

Requirements:
• Minimum 2 years in a supervisory role within wellness
• Proven experience managing high-volume service environments
• Strong communication and leadership capabilities
• Experience with booking platforms and billing processes
• Detail-oriented with a focus on guest satisfaction

Help Sweat and Tonic continue to innovate in wellness and spa experiences in Toronto.
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📌 Operational Lead for Spa at S&T (Ontario)
🏢 Sweat and Tonic
📍 Ontario