Elevate your career with Thibert as a Sales & Customer Service Expert, combining customer support with sales in the wheels and tools industry. This role focuses on both client relations and proactive sales efforts.
Thibert invites applications for an Inside Sales & Customer Service Agent position. Your expertise will be applied in managing inbound inquiries, forging relationships with existing customers, and making outbound sales calls to drive business growth. Collaboration with the external sales team ensures a unified customer experience while maintaining accurate records in the CRM system.
Key Responsibilities:
• Address inbound calls with outstanding customer service
• Build and sustain relationships with existing customers
• Conduct outbound calls promoting Thibert products
• Ensure seamless collaboration with outside sales team
• Keep comprehensive records of client interactions in CRM
Requirements:
• Experience in the wheels and tools industry preferred
• Exceptional communication and customer service skills
• Strong multitasking abilities in a quick-paced environment
• Bilingual in English and French, spoken and written
• Familiar with computer applications and CRM systems
Seize the opportunity to make a significant impact on Thibert's customer experience and sales.
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📌 Sales & Customer Service Expert at Thibert (Quebec City)
🏢 ORÄ Partenaires
📍 Quebec City
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