Scaled Digital Customer Success Lead (Manitoba)

Scaled Digital Customer Success Lead (Manitoba)

16 Sep
|
Petal
|
Manitoba

16 Sep

Petal

Manitoba

Petal is seeking a Digital / Scaled Customer Success Manager to own a pooled portfolio of customers with a digital, multi-touch approach. This role focuses on adoption, engagement, retention, value realization, and expansion through scalable programs rather than 1:1 management.
You will define signals, build journeys, and establish when customers shift to assigned CSM coverage, leveraging data, automation, and AI to extend reach and impact across the portfolio.

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📌 Scaled Digital Customer Success Lead (Manitoba)
🏢 Petal
📍 Manitoba

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