Elevate customer experiences as a Service Appointment Coordinator with Jim Pattison Toyota Northshore. Master scheduling and enhance service communications from appointment to vehicle delivery.

This full-time position requires managing appointments, coordinating customer interactions, and supporting the Service Department. You will play a pivotal role in welcoming customers, ensuring service readiness, and optimizing the workflow for technicians. Your efforts will directly contribute to exceptional service experiences that embody our commitment to customer satisfaction.

Key Responsibilities:
• Schedule and confirm service appointments across multiple channels
• Greet customers warmly and gather necessary service details




• Coordinate with Service Advisors and manage appointment availability
• Handle follow-ups regarding appointments and service updates
• Maintain accurate customer records within dealership management systems

Requirements:
• Experience in customer service or administrative roles preferred
• Proficient with dealership management systems
• Solid communication and organizational skills
• Detail-oriented with accurate data entry
• Valid BC Driver's License required

Bring your professionalism and organizational skills to enhance our customer service excellence.
#J-18808-Ljbffr

📌 Service Appointment Coordinator at Jim Pattison (British Columbia)
🏢 The Jim Pattison Auto Group
📍 British Columbia