Take charge as a Senior Business Systems Analyst in Mississauga, ON, specializing in Customer Communications Management. This hybrid role focuses on data mapping and client engagement throughout project execution. The successful candidate will lead critical workshops and the development of key documents such as Business Requirements Documents (BRDs).

With over five years of experience in CCM and document composition, you'll bridge business needs with technical solutions, collaborating closely with both clients and internal teams. Key Responsibilities:

- Lead client-facing workshops for project requirements
- Translate business needs into technical documents
- Collaborate with teams on integration of data pipelines




- Implement compliance for postal and mailroom processes
- Ensure accessibility of all customer communication outputs

Requirements:

- 5+ years in Business Systems Analysis with CCM focus
- Hands-on knowledge of document engines like Quadient Inspire
- Understanding of postal regulations and mailroom logic
- Proven client relationship management skills
- Ability to lead complex technical discussions

Enhance your career in a senior role by delivering impactful solutions and maintaining high standards for customer communication.

📌 Senior Business Systems Analyst in Mississauga
🏢 Randstad Digital
📍 Mississauga