Lead Kinaxis' innovative Partner Success team as a Senior Director, shaping strategies in a remote role. Drive exceptional partner outcomes through governance and capability building. In this pivotal position at Kinaxis, you'll establish the operating model for a world-class Partner Success organization.

Focus on developing analytics, management systems, and governance frameworks that enhance partner capabilities. Your primary goal is to ensure delivery maturity and exceptional customer experience by leading partners from onboarding to sustained success. Key Responsibilities:

- Create and centralize operating standards and dashboards
- Translate customer demand into partner capacity requirements
- Align training and certification with market needs




- Ensure governance and accountability in partner success
- Monitor and enhance implementation quality through collaboration Requirements:
- Significant leadership experience in enterprise software
- Deep understanding of global systems integrators
- Strong supply chain expertise, ideally with APS systems
- Experience in designing partner lifecycle frameworks
- Ability to influence senior leaders without direct authority Exhibit robust leadership and analytical skills to propel partner success at Kinaxis.

📌 Senior Director of Partner Success at Kinaxis (Ottawa)
🏢 Kinaxis
📍 Ottawa