Join Rippling as a Senior HR Advisor in Global Employee Relations, tackling high-severity escalations globally. You'll resolve complex HR challenges and ensure client satisfaction every step of the way. In this pivotal role, you'll manage end-to-end escalations across various countries, acting as a key point of contact during crises.

Your expertise in international employment law and cross-border employee relations will drive resolutions for our client companies. Collaborating with local HR, legal teams, and various departments will be essential to align strategies and remove any obstacles. Key Responsibilities:

- Lead ownership of high-severity client escalations globally
- Manage complex HR and employee relations issues




- Drive alignment with cross-functional teams across operations
- Communicate directly with clients during crisis situations
- Structure assessment and governance for escalations

Requirements:

- 8+ years in global HR operations or client escalations
- Familiarity with international HR compliance frameworks
- Proven executive presence in high-stress scenarios
- Solid problem-solving and analytical skills
- Flexibility to address urgent concerns across time zones

Be the central point in navigating critical HR escalations at Rippling, supporting global clients effectively.

📌 Senior Global Employee Relations Lead (Ottawa)
🏢 Rippling
📍 Ottawa