Line of Business Governance & Control 115,600 - 163,200 CAD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.
Enterprise 1B is a governance and control function that enables the businesses and corporate functions it supports to identify, understand, manage, and mitigate risks in alignment with the Bank's strategy and risk appetite. This role supports Global Client Experience and Colleague Experience, which are part of Global Corporate Services.
Global Corporate
Services brings together enterprise-wide capabilities spanning client and colleague experience, transformation, enterprise real estate, marketing, Global Corporate Affairs, enterprise AI, and Enterprise 1B to help TD move faster, drive change, engage colleagues, and deliver a more connected and More Human client experience. Enterprise 1B is hiring a Senior Manager, Governance & Control to lead the 1B governance and control relationship for Global Client Experience and Colleague Experience within Global Corporate Services.
Colleague
Experience, in turn, leads the Bank's strategy for creating meaningful, consistent colleague experiences through recognition, connection, engagement, events, and culture-building initiatives.
The Senior
Manager, Governance &
• Control will lead the 1B relationship for these groups, advise and influence senior leaders, and enable the business to achieve its evolving mandates while navigating risk and control requirements. The role will lead the continued development of fit-for-purpose risk and control programs and provide oversight and effective challenge to help the business identify, manage, and escape significant and emerging risks in alignment with the Bank's risk appetite. Lead the Governance &
• Control relationship for Global Client Experience and Colleague Experience and serve as a trusted adviser to senior leaders. Advise on and oversee the risk and control priorities and practices for the supported groups. Lead the oversight and effective challenge of the application of relevant enterprise risk, governance, and control frameworks, standards, policies, and procedures, including those related to Operational Risk, Regulatory Compliance, Privacy, and other applicable risk areas.
Lead and oversee the continued build-out and maturation of risk and control programs, including governance forums, risk reporting, oversight practices, and escalation pathways. Maintain a solid understanding of emerging risks and issues across the supported groups and elevate areas of concern as appropriate. Provide risk and control advice and effective challenge on material strategies, initiatives, risk assessments, and business decisions. Provide oversight and effective challenge on significant issues and business‑owned remediation, including root cause analysis, remediation plans, progress, escalation, and closure readiness. Prepare clear risk insights, reporting, and recommendations to support senior management discussions and governance forums. Monitor changes to regulatory, policy, and internal requirements, assess impacts, and advise the supported groups on required actions. Lead relationships with key business stakeholders, ORM, Compliance, Legal, and other Risk &
• Control Partners. Promote consistency and coordination in risk and control coverage across the supported groups. Lead and support cross-functional projects and initiatives that advance business priorities and address emerging governance, risk, and control needs. Lead, coach, and develop team members, set clear priorities and expectations, and oversee the quality and timely delivery of G&C; activities. Undergraduate degree or equivalent relevant experience preferred. ~Extensive experience in Governance &
• Control, Risk Management, Compliance, Audit, or a related discipline. ~ Experience supporting client experience, colleague or employee experience, Human Resources, or other enterprise-wide functions is an asset. ~ Strong knowledge of Operational Risk, Regulatory Compliance, and other relevant risk programs, with a broad understanding of all major risk categories. ~ Demonstrated ability to lead and oversee the establishment and maturation of governance and control programs in an evolving environment. ~ Strong strategic thinking, judgment, and problem-solving capabilities, with the ability to assess complex and interconnected risks. ~ Demonstrated ability to influence senior leaders, navigate ambiguity, and deliver constructive, effective challenge.
~ Excellent stakeholder management and relationship-building skills across business, corporate, and control functions. ~ Strong communication and presentation skills, with the ability to translate complex risk and control matters into clear insights and recommendations for senior stakeholders. ~ Proficient in Microsoft Office applications and comfortable using Microsoft 365 Copilot. TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. Together, we are reimagining what banking can be for our clients, colleagues and communities.
Our Total
Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals.
Total
Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. We're delighted that you're considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we're committed to providing the support our colleagues need to thrive both at work and at home.
If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. If you're passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.
Here at TD, we hire and develop the best. Training & Onboarding We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role. We do our best to communicate outcomes to all applicants by email or phone call.
Please let us know if you'd like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.
Language
Requirement (Quebec only)
📌 Senior Manager, Enterprise Governance & Control - Client Experience & Colleague Experience (Toronto)
🏢 TD
📍 Toronto