Assignment: Product Manager – Senior

Client: Government Services Integration Cluster

Ministry: Ministry of Public and Business Service Delivery and Procurement

Location: 222 Jarvis Street, Toronto, Ontario

Work Arrangement: 100% Onsite – 5 days per week

Contract: September 21, 2026 – March 31, 2027

Openings: 1

Security Clearance: No Clearance Required

Closing Date: September 21, 2026 at 12:00 PM

Position Overview

Our client, the Government Services Integration Cluster within the Ministry of Public and Business Service Delivery and Procurement, is seeking a Senior Product Manager to lead product planning and execution throughout the product lifecycle.

The successful candidate will be responsible for understanding customer and business needs, defining product vision and strategy, prioritizing product requirements, developing detailed requirements and prototypes, coordinating with engineering teams, and driving successful product launches and adoption.

This role requires a highly collaborative product leader with strong project management, technical integration, documentation, stakeholder engagement, and client relationship management capabilities.

Key Responsibilities

- Lead product planning and execution throughout the complete product lifecycle.

- Gather, analyze, and prioritize product and customer requirements.

- Define and communicate a clear product vision aligned with organizational strategy and goals.

- Ensure that product direction supports the organization's overall strategy and business objectives.

- Develop a deep understanding of customer experience, user needs, pain points, and expectations.

- Identify and address product gaps and opportunities for improvement.

- Generate innovative product ideas and strategies that can contribute to growth and increased market share.

- Identify opportunities to continuously improve customer experience.

- Drive product growth and adoption.

- Build organizational and external stakeholder buy-in for the product vision.

- Develop product pricing and positioning strategies where applicable.

- Translate product strategy into detailed requirements, functional specifications, and prototypes.

- Scope and prioritize product activities based on business impact and customer impact.

- Work closely with engineering and technical teams to deliver products efficiently, achieve quick time-to-market, and optimize available resources.

- Lead and coordinate product launches,



collaborating with public relations teams, executives, and other product management stakeholders.

- Evaluate promotional and communication plans to ensure alignment with the overall product-line strategy and that product messaging is effectively communicated.

- Act as a product evangelist, building awareness, understanding, and adoption of products.

- Represent the organization when engaging with customers and stakeholders to gather feedback on products and services.

- Establish and maintain effective relationships with internal teams, external partners, clients, and other stakeholders.

- Manage competing priorities while ensuring deliverables are completed within established timelines.

Requirements

Mandatory Experience & Skill Set

Product Management & Project Management

- Demonstrated senior-level experience in product planning, product strategy, and product lifecycle management.

- Strong experience gathering, analyzing, and prioritizing product and customer requirements.

- Experience defining and communicating product vision, strategy, and roadmap.

- Demonstrated ability to scope and prioritize activities based on business and customer impact.

- Strong project management capabilities, including managing competing priorities and meeting deadlines.

- Proven experience with client relationship management and stakeholder engagement.

- Experience working collaboratively with engineering/technical teams to deliver products and solutions.

- Experience driving product launches and implementation activities.

Product Requirements & Documentation

- Experience developing and delivering Market Requirements Documents (MRDs).

- Experience developing and delivering Product Requirements Documents (PRDs).

- Demonstrated ability to define and document prioritized features with corresponding business/customer justification.

- Experience translating product strategy into detailed requirements and prototypes.

- Strong technical and business documentation skills.

- Ability to communicate product requirements clearly to technical and non-technical stakeholders.

Technical,



Deployment & Integration

- Demonstrated experience working with technical teams throughout product development and delivery.

- Experience coordinating product delivery, deployment, and implementation activities.

- Understanding of technical integration considerations and their impact on product delivery.

- Ability to work effectively with engineering teams to achieve optimal resource utilization and quick time-to-market.

- Experience assessing technical and business considerations when defining product priorities and solutions.

External Partnerships & Product Programs

- Experience working with external third parties to assess partnership and licensing opportunities.

- Experience running beta programs and pilot programs for early-stage products.

- Ability to gather feedback from customers and early adopters and incorporate findings into product strategy.

- Experience developing an in-depth understanding of competitive products and the competitive landscape.

Stakeholder & Communication Skills

- Strong communication and stakeholder management skills.

- Ability to create buy-in for product vision among internal stakeholders and key external partners.

- Strong presentation, facilitation, negotiation, and relationship management capabilities.

- Demonstrated ability to work as a team player in a complex, deadline-driven setting.

- Proven track record of managing competing priorities while meeting deadlines.

Evaluation / Selection Criteria

Candidates will be evaluated against the following areas:

Selection Criteria

Weight

Project Management

35%

Technical, Deployment and Project Integration Skills

35%

Documentation Skills

20%

Public Sector Experience

10%

Total

100%

Nice-to-Have Qualifications The following experience would be considered an asset:

- Experience working on projects involving Artificial Intelligence (AI).

- Previous public sector experience, particularly within government or large public-sector environments.

Work Arrangement

- 100% onsite – 5 days per week

- Office: 222 Jarvis Street, Toronto, Ontario

- Candidate must be available to work onsite throughout the assignment.

Contract Details

- Start Date: September 21, 2026

- End Date: March 31, 2027

- Duration: Approximately 133 business days

- Openings: 1

- Extension: One possible extension term

- Security Clearance: No clearance required

- Travel Expenses: Not applicable

📌 Senior Product Manager (Toronto)
🏢 Upstaff
📍 Toronto