Elevate the customer experience as a Senior Technical Product Owner with John Hancock. Focus on leading the development of user-friendly storefronts in this hybrid position. In this pivotal role, your technical expertise will direct the development of customer-centric digital products, while maintaining a robust focus on agile practices.

You'll gather and prioritize business requirements to translate them into clear and actionable development tasks. Your leadership will drive the product’s success and innovation, making a lasting impact on users' daily interactions. Key Responsibilities:

- Oversee the Customer and Producer Storefronts team for effective communication
- Collaborate with teams to align product goals with business needs




- Analyze product KPIs and provide performance reports
- Integrate customer feedback to enhance communication strategies
- Manage user stories and sprint goals in the product backlog

Requirements:

- Bachelor’s degree in relevant tech fields
- Minimum of 5 years in product ownership or equivalent
- Familiarity with Jira and Agile methodologies
- Experience with Azure and cloud services
- Solid understanding of DevOps and version control systems

Join John Hancock in optimizing customer interactions through innovative technical solutions.

📌 Senior Technical Product Owner Role (Toronto)
🏢 Manulife Financial
📍 Toronto