Join Fluke as a Service Coordinator, overseeing quality management systems and enhancing customer service. Your expertise will drive efficiency in a 17025 accredited environment. As a Service Coordinator, you will handle customer escalations, process orders, and maintain critical quality control records.

With approximately three years of experience in a fast-paced setting, this role requires operational knowledge and excellent communication skills. Engage with both internal teams and customers to meet their service needs effectively. Key Responsibilities:

- Manage order processing in Oracle/CRM software
- Ensure timely movement of equipment to vendors
- Perform QA checks on returned items from labs
- Communicate job statuses to customers
- Participate in quality documentation updates

Requirements:

- Associate’s degree or equivalent experience
- Proven track record in customer service roles
- Proficient in technical documentation and record management
- Solid organizational and detail-oriented mindset
- Ability to lift up to 50 lbs

Leverage your customer service and quality expertise to drive Fluke's commitment to safety and productivity.

📌 Service Coordinator - Quality Management (Mississauga)
🏢 Fluke
📍 Mississauga