Join Northern Roads Auto Group as a Service Manager at Fort Erie Toyota, where customer satisfaction meets operational excellence. This progressive role is designed for those eager to lead a service team toward success. As a Service Manager, your focus will be on enhancing the efficiency of service operations and developing staff to provide exceptional customer experiences.

Collaborate closely with the General Manager to implement and oversee processes that promote business growth. Your robust leadership will empower the team to achieve their best. Key Responsibilities:

- Oversee daily service department activities
- Mentor and coach Service Advisors for improved outcomes
- Ensure quality vehicle write-ups and service execution
- Drive performance in key metrics such as Hours Per RO
- Professionally resolve escalated customer concerns

Requirements:

- Minimum 3 years of Service Manager experience
- Compelling leadership potential and process orientation
- Passion for customer satisfaction and team coaching
- Exceptional communication and organizational skills
- Experience with DMS systems like PBS or Reynolds

Lead the service department at Fort Erie Toyota and drive a culture of excellence.

📌 Service Management Position at Toyota (Mississauga)
🏢 Northern Roads Auto Group
📍 Mississauga