Job Details
We are a commercial mechanical contractor looking for a Service Operations Coordinator.

Salary: $80,000 - $115,000 per year

This Jobot Job is hosted by: Christie Bauer

Benefits

PTO

Paid Holidays

and more!

Preventive Maintenance Agreements

Coordinate first time preventive maintenance visits

Contact customers to establish permissible dates for initial site visits

PMA Renewals and Retention

Proactively contact customers 30 to 60 days prior to PMA renewal dates

Discuss pricing escalations and potential agreement modifications

Customer Care and Relationship Management

Assist in developing and executing customer care call templates for periodic check-ins or site visits

PMA Data Integrity

Maintain accuracy and completeness of PMA records in the system

Coordinate with technicians, customers, and the PMA Coordinator to resolve missing or incomplete data.

Required Skills/Abilities and Qualifications

Previous experience in a similar role, preferably within the HVAC, mechanical, construction, or service industry.

Proficiency in Microsoft Office Suite and ability to learn service management systems.

Understanding of service contract management, customer service, and process improvement.

High school diploma or equivalent required.

Equal Opportunity Employer
Jobot is an Equal Opportunity Employer. We provide an inclusive work setting that celebrates diversity and all qualified candidates receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over),



disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. Jobot also prohibits harassment of applicants or employees based on any of these protected categories. It is Jobot’s policy to comply with all applicable federal, state and local laws respecting consideration of unemployment status in making hiring decisions.

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📌 Service Operations Coordinator-HVAC (Saskatchewan)
🏢 Jobot
📍 Saskatchewan