Join Boston Scientific as a Customer Operations Representative in Ottawa, where you facilitate seamless customer interactions. Leverage your skills in order processing and problem-solving in a hybrid work model.

The Customer Support Specialist focuses on delivering hassle-free service to healthcare providers. With a background in business or technical fields and a year of customer service experience, you will handle inquiries and process orders efficiently. This role emphasizes collaboration with sales teams, ensuring that queries are swiftly resolved.

Key Responsibilities:
• Process incoming customer and sales emails effectively
• Assist with calls to resolve issues and inquiries




• Maintain accurate records in order-tracking applications
• Proactively follow up on unresolved orders
• Ensure compliance with necessary training requirements

Requirements:
• Bachelor’s or technical degree in business or a related area
• One year minimum experience in customer service
• Proficient in MS Office, including Outlook and Word
• Experience in healthcare preferred
• Knowledge of SAP advantageous

Drive healthcare success through quality service and support in this integral role.
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📌 Hybrid Customer Operations Representative (Quebec City)
🏢 Boston Scientific
📍 Quebec City