Lead operations as a Shift Supervisor at Goodwill Industries in Ontario, Canada. Oversee day-to-day store management while inspiring and coaching team members in a vibrant retail environment. In this full-time role, you will assist both the Store Manager and Assistant Manager at the Donated Goods retail store.

Your leadership will support our mission-driven work, enhancing customer satisfaction while processing donations. As the acting Manager, you’ll need strong communication and leadership skills to navigate various challenges. Key Responsibilities:

- Ensure donor satisfaction through world-class customer service
- Coach and mentor team members on customer care best practices
- Manage donation flow and staff schedules effectively
- Supervise daily operations and team performance
- Maintain safety standards and organizational policies

Requirements:

- 1-2 years’ experience in a supervisory role
- Strong interpersonal and communication abilities
- Health and safety experience preferred
- Flexibility for diverse work hours
- Satisfactory criminal reference check required

Drive impactful change and foster community engagement at Goodwill.

📌 Shift Supervisor at Goodwill (Port Elgin)
🏢 Goodwill Industries, Ontario Great Lakes
📍 Port Elgin