Take on the role of a Short-Term Disability Claims Analyst, focusing on thorough claims assessment and client communication. This position requires a keen analytical mind and a client-centered approach. In this role, you will gather and assess necessary information to determine eligibility for short-term disability claims.
Your strong communication and organizational skills will facilitate effective follow-up with clients and stakeholders. Ensuring the accuracy of records and compliance with contractual provisions is crucial to maintaining high service standards. Key Responsibilities:
- Collect and analyze data for new short-term disability claims
- Communicate necessitated information with clients and employers
- Determine eligibility based on established contractual criteria
- Process benefits efficiently for eligible claims
- Maintain accurate records within internal management systems
Requirements:
- Proven analytical rigor and ability to juggle multiple cases
- Robust empathy and active listening in client interactions
- Clear, professional verbal and written communication skills
- Background in administrative processing or related fields
- Exceptional English proficiency for external communication
Enhance your skills in claims analysis and client support to make a positive impact in short-term disability management.