Join BRP as a Snowmobile Product Support Coordinator and be a key technical expert linking dealers with after-sales service. Monitor quality concerns and drive product improvements for a superior customer experience. Reporting to the Product Performance and Quality team, this role requires at least 5 years of relevant experience.
The coordinator will work closely with various teams to analyze trends, develop documentation, and support aftersales operations. Strong analytical skills and collaboration are essential in delivering effective solutions. Key Responsibilities:
- Act as a technical reference for product-related issues
- Analyze dealer reports and monitor product quality
- Collaborate with internal teams for investigations
- Create and manage technical documentation and support materials
- Provide guidance and share best practices with aftersales teams
Requirements:
- Minimum 5 years in a technical role, ideally in Powerport
- Background in product support or technical service
- Robust problem-solving and analytical abilities
- Excellent communication skills tailored to diverse audiences
- Proactive mindset focused on continuous improvement
Enhance dealer and customer satisfaction through effective support and innovative solutions at BRP.
📌 Snowmobile Product Support Coordinator (Sherbrooke)
🏢 BRP
📍 Sherbrooke
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