Launch your career with Venture as a Technical Support Technician. Help resolve hardware challenges while engaging with clients in a fun, supportive workplace dedicated to IT excellence.
Venture is on the lookout for a passionate L1 Technician to join our expanding team. This full-time role includes diagnosing and fixing hardware issues for Windows and Apple devices, all while nurturing client relationships through outstanding service.
Key Responsibilities: • Resolve tickets efficiently according to service level targets • Conduct hardware diagnostics and repairs for client devices • Configure Windows and Mac systems tailored to client needs • Document resolutions and communicate progress to clients • Support team with hardware repair process improvements
Requirements: • Minimum 1 year of hardware troubleshooting experience • Familiarity with printer hardware and software solutions • Effective communication with non-technical users • Time-management and multi-tasking skills • Valid Driver's license required
Join a close-knit team where innovation and learning go hand in hand in a fulfilling IT environment. #J-18808-Ljbffr
📌 Technical Support Technician with Venture (Winnipeg)
🏢 Venture
📍 Winnipeg
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