Join Penny Appeal Canada as a Donor Care Specialist and help transform lives worldwide. Leverage your customer service skills to engage donors and support fundraising efforts.
This remote position offers a chance to contribute meaningfully to our mission against poverty. You will engage with donors through various channels, articulate the impact of their contributions, and manage data efficiently. Your experience in fundraising and exceptional communication abilities will be key to inspiring people to donate and support our impactful programs.
Key Responsibilities:
• Respond to donor inquiries via calls and chats
• Conduct fundraising through scripted campaigns
• Maintain accurate records in donor management systems
• Collaborate with internal teams on donor relations
• Support training and workshops for continual improvement
Requirements:
• At least 2-5 years in customer service or call centers
• Familiarity with fundraising campaigns and non-profit work
• Excellent problem-solving and communication skills
• Ability to handle high-volume inquiries effectively
• Must have dedicated home office with a high-speed connection
Utilize your skills to enhance donor experience and drive our charitable mission at Penny Appeal Canada.
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📌 Donor Care Specialist at Penny Appeal (Manitoba)
🏢 Penny Appeal Canada
📍 Manitoba
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