Join Equinix as a Senior Director focusing on Partner Digital Experience and Support. Lead transformative initiatives to enhance partner engagement and streamline support mechanisms.

As a key player at Equinix, you will take charge of the partner experience from onboarding to engagement. Reporting to the VP of Partner Programs & Experience, your role encompasses designing policies that prioritize partner satisfaction and managing the critical deal support functions. This leadership position drives collaboration across teams to boost operational performance.

Key Responsibilities:
• Build and manage the entire partner lifecycle process
• Enhance partner portal functionalities to improve user experience
• Establish deal registration governance and policies




• Oversee Lead-to-Cash process to reduce deal friction
• Ensure successful delivery of partner support through governance

Requirements:
• 10+ years in channel operations or partner support
• Experience leading a deal support function
• Deep understanding of partner registration design
• PRM platform management experience
• Proven ability to lead cross-functional teams

Shape the future of partner relationships at Equinix through strategic oversight and operational leadership.
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📌 Senior Director of Digital Partner Support (Ontario)
🏢 Equinix
📍 Ontario