16 Sep
|
Ricoh USA
|
Ontario
Service advanced production printers in Windsor, Ontario, as a Field Service Technician with Ricoh. This in office role emphasizes customer focus and technical skill in high-speed printing solutions.
In this position, you'll perform comprehensive maintenance and service procedures on specialized Ricoh printing equipment, ensuring optimal functionality. With a commitment to customer satisfaction, you'll troubleshoot challenges, provide quick solutions, and cultivate strong relationships with clients. This role is ideal for someone with a deep technical background and a dedication to improving customer experiences.
Key Responsibilities:
• Conduct installations and maintenance for complex printers
• Complete diagnostics and resolve issues promptly
• Maintain strong customer relationships and satisfaction
• Ensure accurate inventory and territory management
• Record service activities promptly and thoroughly
Requirements:
• At least 3 years in a related technical role
• Minimum 2 years as a Technology Service Consultant II
• Valid driver's license with travel flexibility
• CompTIA Net+ or A+ certification required
• Strong technical and communication skills
Bring your expertise in advanced printing solutions and customer service to Ricoh in Windsor.
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📌 On-Site Field Technician at Ricoh (Ontario)
🏢 Ricoh USA
📍 Ontario