Lead operations as a Shift Supervisor at Goodwill Industries in Ontario, Canada. Oversee day-to-day store management while inspiring and coaching team members in a vibrant retail environment.

In this full time role, you will assist both the Store Manager and Assistant Manager at the Donated Goods retail store. Your leadership will support our mission-driven work, enhancing customer satisfaction while processing donations. As the acting Manager, you’ll need strong communication and leadership skills to navigate various challenges.

Key Responsibilities:
• Ensure donor satisfaction through world-class customer service
• Coach and mentor team members on customer care best practices
• Manage donation flow and staff schedules effectively
• Supervise daily operations and team performance
• Maintain safety standards and organizational policies

Requirements:
• 1-2 years’ experience in a supervisory role
• Strong interpersonal and communication abilities
• Health and safety experience preferred
• Flexibility for varied work hours
• Satisfactory criminal reference check required

Drive impactful change and foster community engagement at Goodwill.
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📌 Shift Supervisor at Goodwill (Quebec City)
🏢 Goodwill Industries, Ontario Great Lakes
📍 Quebec City