Guest Services Associate at Casino (Ontario)

Guest Services Associate at Casino (Ontario)

16 Sep
|
Fallsview Casino Resort
|
Ontario

16 Sep

Fallsview Casino Resort

Ontario

Join our dedicated team as a Casino Guest Services Associate. Provide exceptional service, handle cash transactions, and engage guests in a rewarding casino environment.

We are seeking an experienced individual for a contract position as a Casino Guest Services Associate. This role involves cash handling, adhering to AML regulations, and enrolling guests in our rewards program. You will actively engage with guests, assist with promotional events, and ensure compliance with workplace policies.

Key Responsibilities:
• Handle cash transactions and balance floats efficiently
• Enroll guests in rewards programs and process ticket sales
• Act as a casino ambassador to boost event participation
• Assist with promotional prizing and registration tasks
• Maintain guest confidentiality and accurate records

Requirements:
• High school diploma or equivalent required
• Minimum 1 year cash handling experience
• Solid mathematical skills with attention to detail
• Proven organizational and multitasking abilities
• Customer service experience essential

Elevate guest experiences through accurate transactions, engaging interactions, and a commitment to service at our casino.
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📌 Guest Services Associate at Casino (Ontario)
🏢 Fallsview Casino Resort
📍 Ontario

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