Join HomeEquity Bank as a Senior Recovery Specialist focusing on collections and default management practices. This role caters to homeowners over 55, ensuring financial security and responsible lending.

As a key player in the default management team, you will oversee high-risk mortgage accounts and engage borrowers with empathy and strategy. Your expertise in collections, risk management, and mortgage servicing will guide your actions in preserving both the bank's assets and client relationships.

Key Responsibilities:
• Proactively manage high-risk mortgage accounts at early stages
• Engage borrowers through strategic communication and negotiations
• Document communications and recovery actions in MARS
• Analyze delinquent accounts for maximizing recoveries




• Collaborate with internal teams for productive client resolution

Requirements:
• Post-secondary education in business or finance
• Minimum of 1 year in collections or default management
• Strong mortgage industry knowledge and risk management skills
• Proficient in Microsoft Office Suite and CRM tools
• Capability to manage competing priorities efficiently

Bring your expertise in customer engagement and recovery strategy to HomeEquity Bank and make a real impact in homeowners' lives.
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📌 Senior Recovery Specialist at HomeEquity Bank (Ontario)
🏢 Homeequitybank
📍 Ontario