Join the UHN team as a Client Services Representative II, providing exceptional support at Toronto Western Hospital. This casual position emphasizes timely customer service and effective revenue generation through billing processes.

In this role, you will be essential to the Finance, Corporate Billing & Accounts Receivable department at UHN. You’ll investigate various opportunities for enhancing patient accommodation and collection processes while ensuring the accuracy of demographic information. Your role involves functional supervision and cross-functional duties that contribute to department efficiency and service excellence.

Key Responsibilities:
• Investigate insurance coverage and patient options
• Ensure optimum customer service through verification




• Supervise clerical staff and perform unit activities
• Maintain electronic and paper filing systems
• Report hazards under Occupational Health & Safety regulations

Requirements:
• High school education or recognized equivalent
• 2-4 years of related experience
• Customer service experience is a must
• Experience with Epic system preferred
• Adaptable with solid communication skills

Become an integral part of UHN’s mission, enhancing patient interactions while facilitating billing and account processes.
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📌 UHN Client Services Representative II Role (Ontario)
🏢 Universityhealthnetwork
📍 Ontario