Step into the aviation sector with International Water-Guard as a Customer Service Representative in Surrey, BC. Manage customer inquiries related to orders, repairs, and warranty processes effectively.

As a crucial member of the Programs team, this role emphasizes customer satisfaction and effective coordination. You will act as the primary point of contact for clients, ensuring timely responses and accurate order management. Your ability to collaborate across departments while maintaining high standards of service will help streamline customer experiences.

Key Responsibilities:
• Handle inquiries regarding orders and warranty requests
• Review and enter purchase orders in the ERP system
• Keep customers updated on order status and repairs




• Facilitate RMA issuance and necessary documentation
• Coordinate with internal teams for effective issue resolution

Requirements:
• Previous experience in customer service or sales support
• Excellent verbal and written communication skills
• Strong organizational skills with attention to detail
• Experience with Microsoft Office and ERP systems
• Knowledge of aviation or technical fields is an asset

Bring your expertise to International Water-Guard and elevate the passenger experience through exceptional service.
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📌 Customer Service Representative - Aerospace Focus (British Columbia)
🏢 International Water Guard
📍 British Columbia