Join RBC Capital Markets in Toronto as a Production Support Leader, focusing on Murex and Fixed Income applications. Utilize your strategic and hands-on skills to enhance production service.
In this role, you will lead a dedicated team supporting the Murex platform, ensuring seamless operations across Fixed Income's business spectrum, including trade and settlement support. Your expertise in incident management and problem resolution will be pivotal in maintaining high service standards and operational excellence.M
Key Responsibilities:
• Direct global production support for critical applications
• Act as escalation point for incident and problem management
• Ensure effective incident logging and closure tracking
• Collaborate on service improvement initiatives
• Provide leadership to team members and stakeholders
Requirements:
• 7+ years of IT experience in Capital Markets
• Solid knowledge of Fixed Income trading lifecycle
• Proficiency in Linux, SQL, and scripting
• Experience with IT service management practices
• Ability to track and prioritize trading desk issues
Shape the future of production support at RBC Capital Markets with your proven expertise.
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📌 Production Support Leader, Capital Markets (Ontario)
🏢 RBC
📍 Ontario