Deliver exceptional customer service as a FedEx Customer Support Agent. This role requires direct customer engagement and effective administrative tasks to enhance sales opportunities.

Join FedEx in this customer interface role, aiming to assist customers with their needs. Candidates should hold a high school diploma, with a preference for college qualifications. Familiarity with FedEx services and Canadian Customs regulations is beneficial. You will need strong communication skills and the ability to perform in a fast-paced environment.

Key Responsibilities:
• Assist customers with inquiries and provide accurate information
• Execute administrative tasks for smooth operational efficiency
• Drive potential sales and revenue growth




• Engage with customers using strong negotiation techniques
• Lift and manage packages according to operational guidelines

Requirements:
• High school diploma required; college preferred
• Knowledge of FedEx services and Customs regulations
• Proficient in PC Windows operating environments
• Ability to complete mandatory training and testing
• Must lift 70 lbs and maneuver up to 150 lbs

Leverage your analytical skills and patience to thrive in FedEx's customer-centric setting.
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📌 FedEx Customer Support Agent Position (British Columbia)
🏢 FedEx Canada
📍 British Columbia