Elevate your career with Sofina as a Supply Chain Claims Analyst in a 12-month contract position. You will utilize your skills in root cause analysis and customer claims processing to enhance operations. In this pivotal role, under the direction of the Manager of Customer Claims, you'll be responsible for reviewing claims and implementing corrective actions.
By collaborating closely with various internal teams, you will tackle frequent OTIF issues and improve overall claim resolution processes to reduce fines. Key Responsibilities:
- Monitor and improve KPIs related to claims
- Conduct thorough analyses of claim disputes
- Prepare stakeholder reports identifying opportunities
- Manage the claims investigation process effectively
- Train supply chain specialists on claims tools
Requirements:
- Degree in a Business Discipline
- 1-3 years of relevant experience
- Advanced MS Office skills
- Excellent verbal and written communication
- Robust analytical and negotiation abilities
Drive significant improvements in claim management and customer relations at Sofina Foods.