Pay or shift range: $90,000 USD to $120,000 USD The estimated range is the budgeted amount for this position. Supervision Solutions Engineering Manager The Solutions Engineer serves as ViewSonic's dedicated technical resource for Canada , providing national coverage and support across the country. In this role, you will support direct-view LED (dvLED) and broader ProAV solutions across the full project lifecycle from pre-sales technical discovery through installation, commissioning, and post-sale support.

This is a hands-on role: the Solutions Engineer is expected to perform physical installation and commissioning work personally, not only to advise on it, while also carrying traditional pre-sales solutions engineering responsibilities. Technical discovery, design validation, and customer-facing demonstrations. This role expands ViewSonic's Solutions Engineering presence across Canada and the Eastern/North Central United States , supporting a growing base of enterprise and institutional dvLED deployments.

Partner with sales and channel teams during the pre-sales process to assess customer requirements and design appropriate dvLED and ProAV solutions Conduct on-site technical discovery, site surveys, and installation-readiness assessments Perform hands-on installation and commissioning of dvLED systems, including cabinet alignment, calibration, signal processing configuration, and system integration Serve as a technical escalation point during and after installation, coordinating with service, engineering, and product teams as needed Deliver product demonstrations and proofs of concept for prospective customers and channel partners Build and maintain relationships with integrators, consultants,



and end customers across the Canadian market Provide technical training and enablement to channel partners and internal sales teams, including developing training materials and solution documentation for internal and external audiences Document site conditions, installation outcomes, and commissioning results in accordance with company standards Represent ViewSonic in a growing regional market spanning corporate, healthcare, and education verticals Bachelor's degree in Computer, Electrical, or Electronics Engineering, or equivalent experience, with 3+ years of related experience Comprehensive knowledge of AV systems, including dvLED, projectors, video conferencing equipment, and digital signage Hands-on experience with LED cabinet installation, alignment, and calibration Working knowledge of video processing, signal distribution (HDMI, HDBaseT, AV-over-IP), and control system integration (Crestron, Extron, Q-SYS, or similar) Ability to read and interpret architectural, electrical, and structural drawings related to display installations Proficient knowledge of networking, wireless, internet, and various computer systems and components Strong communication, customer service, interpersonal, negotiation, and troubleshooting skills Valid driver's license and valid passport, with the ability to travel within Canada and into the United States as needed Based in or willing to relocate to the Toronto metro area Professional fluency in French (strongly preferred), written and spoken,



particularly valuable for supporting Quebec-based and federally bilingual-mandated accounts Prior experience working directly for a display or AV manufacturer in a field or solutions engineering capacity Microsoft Teams, Zoom, Google Workspace, or similar) for video conferencing and collaboration Microsoft Intune, Google Workspace Admin, or similar) Familiarity with the commercial AV integrator and consultant landscape across Canada Proficiency with MS Office products (Word, Excel, PowerPoint) Medical, Dental and Vision insurance options ~Office Presence: Field-based role, working remotely from Toronto, ON with the ability to travel across Canada and into the United States up to approximately 75% of the time. ~ Environment: Mix of remote/home-office work and in office customer and installation environments. ~ Requires frequent physical demands in maintaining a continuous pace of business travel, and in maneuvering, installing, and calibrating dvLED cabinets and demo equipment. Moderate — this role involves working at heights and on ladders, lifts, or scaffolding during installation work, with appropriate safety training and equipment provided. ~ Travel: Primary territory is Canada (National) and the Eastern/North Central United States . Travel into the U.Additional domestic or international travel may be required depending on workload and team coverage needs.

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📌 Solution Engineer - Remote (Toronto)
🏢 ViewSonic
📍 Toronto