Position Overview The Vice President of Operations is a senior executive responsible for leading, optimizing, and scaling all aspects of the companys day-to-day operations.

This role ensures operational excellence, efficiency, and alignment with the organizations strategic goals.

The VP of Operations works closely with the CEO and executive leadership team to drive performance, profitability, and sustainable growth.

Main Duties & Responsibilities Strategic Leadership Develop and execute operational strategies aligned with the companys long-term goals.

Partner with the CEO and executive team on business planning, growth initiatives, and organizational design.

Identify opportunities for operational improvement, scalability, and cost optimization.

Operational Excellence Oversee end-to-end operations across departments (e.g., supply chain, logistics, production, service delivery, or administrative operations).

Establish and maintain KPIs, dashboards, and reporting systems to track performance.

Drive continuous improvement initiatives (Lean, Six Sigma, process redesign, and automation where applicable).

People & Leadership Management Lead and mentor managers and department heads.

Build a high-performance culture focused on accountability, efficiency, and collaboration.

Support workforce planning, succession planning, and leadership development.

Financial & Budget Oversight Develop and manage operational budgets in collaboration with Finance.

Ensure cost control, margin improvement, and resource optimization.

Monitor financial performance and operational ROI. 2 Process & Systems Improvement Standardize processes across the organization to improve consistency and scalability.

Evaluate and implement operational systems, tools, and technologies.





Ensure compliance with internal policies and external regulations.

Cross-Functional Collaboration Work closely with Sales, Human Resources, Finance, and other departments to ensure seamless execution of business objectives.

Act as a key escalation point for operational challenges.

Risk & Compliance Ensure operational risk management practices are in place.

Maintain compliance with safety, legal, and regulatory requirements.

Develop contingency and business continuity plans.

Qualifications & Experience 1015+ years of progressive leadership experience in operations.

Bachelor''s degree in Business Administration, Operations Management, Supply Chain Management, Logistics, or a related field. MBA or other advanced business degree preferred. 5+ years in a senior leadership role (Director or VP level preferred).

Proven track record of scaling operations in a rapid-paced environment.

Strong financial acumen and budget management experience.

Experience leading large, cross-functional teams.

Background in third party logistics (3PL), Transportation, or supply chain industries.

Exceptional written and verbal communication, presentation, and negotiation skills.

Strong analytical and problem-solving abilities.

Self-motivated, results-driven, and able to work independently while collaborating effectively with cross-functional teams.

Proficiency in CRM systems,



Microsoft Office Suite (Excel, Word, Power

Point), and transportation management software (TMS).

Key Competencies Strategic thinking and execution.

Strong leadership and people management.

Data-driven decision-making.

Operational and process excellence mindset.

Change management and transformation experience.

Excellent communication and stakeholder management skills.

Specification Competencies Influence and Self-Awareness Understands personal strengths and limitations and how they influence performance.

Build Relationships Establishes strong working partnerships with individuals, teams, and stakeholders to create opportunities and support organizational growth.

Leads Others Models the organization''s values of Passion, Accountability, Creativity, Effectiveness, and Resilience (P.A.C.E.R.) to foster a positive workplace culture.

Focus on Results Promotes a vision linked to organizational objectives with a strong results orientation, ensuring accountability for self and department, continuous improvement, and effective system and resource management.

Skills Accuracy Ensures data and information presented are free from error.

Achievement Orientation Demonstrates a drive to meet or exceed standards of excellence.

Attention to Detail Maintains a strong focus on order, quality, and accuracy.

Conceptual Thinking Applies conceptual reasoning to generate innovative and practical solutions.

Developing Others Encourages and supports professional and personal growth.

Planning and Organizing Plans, coordinates, and prioritizes work effectively for self and others.

Teamwork and Collaboration Works cooperatively with others to achieve collective goals.

📌 Vice President of Operations-Logistics (Mississauga)
🏢 Waterford Executive
📍 Mississauga