About ICE Independent Counselling Enterprises (ICE) supports adults with disabilities to live meaningful, inclusive lives. We provide residential, non-residential, and support home services across Alberta. Our Community Support Coordinators (CSCs) are essential leaders who work closely with staff, clients, and families to ensure programs run smoothly and provide secure, consistent, and high-quality support.
Role Summary As a CSC, you will support the oversight of several residential and non-residential programs. You'll provide staff supervision, guidance, and problem-solving while ensuring client services are delivered respectfully and effectively. Each day may include reviewing documentation, coordinating schedules, mentoring staff, or helping respond to challenging situations. This is a leadership role that requires strong communication, organization, and teamwork.
What We Offer Paid training, orientation, and ongoing professional development
Stable employment with opportunities to grow into senior leadership roles
Support from experienced managers and colleagues
A respectful, inclusive workplace that values teamwork and diversity
Employee recognition for long service and outstanding contributions
Non-registered group RSP matching program available to qualifying employees after one year of employment, with contributions adjusted according to length of service




Comprehensive benefits package for qualifying employees after one year of employment
Work that is meaningful - every day you'll make a difference in someone's life and community
Key Responsibilities Supervise and mentor program staff to deliver safe, client-centered services
Ensure compliance with ICE standards, policies, and support plans
Review documentation, scheduling, and reporting for accuracy
Liaise with clients, families, guardians, and community partners
Respond to urgent issues and challenging situations appropriately
Support program scheduling, staffing coordination, and resource management
Promote teamwork, problem-solving, and a positive work environment
Qualifications Post-secondary education in Human Services (or related field) preferred
2+ years of experience in community disability services (leadership an asset)
Strong communication and relationship-building skills
Organized, detail-oriented, and reliable
Proficient with documentation, scheduling, and computer systems
Clear Vulnerable Sector Police Check (within 6 months)
Basic First Aid with CPR Level A (or willingness to obtain within 3 months)
Valid driver's license, reliable vehicle, and $2M liability insurance
We value diversity and welcome applications from people of all backgrounds and experiences.

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📌 Community Support Coordinator (CSC) - 6 Months Term (Alberta)
🏢 Independent Counselling Enterprises
📍 Alberta