Join our team as an Operations Coordinator, overseeing daily operations in a hotel and event setting. Collaborate with technicians and sales staff to manage scheduling and staffing needs effectively.

We are seeking an experienced Operations Coordinator to manage short-term staffing and long-term planning. This role requires strong workforce management skills and customer service excellence, ensuring smooth operations during various events. You will communicate key changes and support technicians on-site.

Key Responsibilities:
• Schedule staff for last-minute event needs
• Communicate client changes to technicians promptly
• Coordinate workforce requests across hotel and branch




• Assist technicians with problem-solving during events
• Ensure effective communication throughout operational processes

Requirements:
• 5+ years in the audiovisual field
• Preferred experience with workforce scheduling
• Strong problem-solving and communication skills
• Proven ability to work in high-pressure environments
• Familiarity with high-end AV equipment and safety protocols

Contribute to delivering world-class service by ensuring effective operations and effective communication.
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📌 Operations Coordinator in Audiovisual Events (Alberta)
🏢 Encore Global
📍 Alberta