Take the helm as IT Operations Manager, focusing on talent acquisition and service delivery within our staffing firm. Ensure client satisfaction while managing daily operations effectively.

This position bridges management, clients, and recruitment teams to provide top-notch staffing solutions. You will coordinate outsourced personnel, set performance metrics, and maintain operational documentation, ensuring every detail aligns with company objectives. Your oversight will directly contribute to enhanced service quality and efficient staffing processes.

Key Responsibilities:
• Direct the company’s operational activities daily
• Manage client interactions and staffing requests
• Oversee recruitment and monitor project timelines
• Address employee performance and engagement
• Ensure compliance with company and regulatory standards

Requirements:
• Bachelor's degree in a relevant discipline
• 5+ years’ experience in operations or staffing
• Solid analytical and reporting capabilities
• Proficiency in HR and CRM systems
• Exceptional negotiation and communication skills

Shape operational efficiency with your leadership in our staffing firm.
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📌 IT Operations Manager at Staffing Firm (Ontario)
🏢 Melarka Williams
📍 Ontario