Security System Technician
Edmonton, Alberta | Full Time

Electronic Security | Experienced Technician | Monday to Friday

Position Type : Full Time

Location : Edmonton, Alberta

Schedule : Monday to Friday

Compensation : $35.00 to $45.00 per hour

Experience : Installing, configuring and servicing card access, intrusion monitoring, fire monitoring and CCTV systems

Systems : DSC, UNV, DMP, ICT, Hanwha, Kantech, Brivo

Licence : Valid driver's licence with a clean driving record

Pre-Employment : Criminal record check and driver's abstract (full details below)

About GrizzlyTrek Group Ltd.
GrizzlyTrek Group is a Technical Workforce and Indigenous Employment Partner. We recruit skilled trades across Canada’s industrial sector and place them with reputable employers offering long term work, fair pay, and room to advance. We welcome applications from all qualified candidates and proudly support Indigenous employment.

The Role
GrizzlyTrek is seeking one Security System Technician to join our valued client’s team in Edmonton, Alberta. This is a full time position, Monday to Friday, paying $35.00 to $45.00 per hour.

You install, configure and service card access, intrusion monitoring, fire monitoring and CCTV systems. The work splits two ways. On new installations you make sure the system goes in properly, meets the client’s needs, and that the client knows how to use it. On existing systems you handle preventive maintenance, emergency maintenance, troubleshooting, repairs and inspections.

What You’ll Do

Perform product installations, reconfigurations, removals and relocations, and complete site surveys as required

Attend to all service calls received from customers through the company dispatcher or directly,



and contact the customer following the notification of each service call as per procedure

Repair defective equipment using various hand tools and measuring meters in order to restore it to proper working condition

Assure quality control by completing all scheduled preventive maintenance calls for assigned customer equipment in accordance with the terms of the service agreements

Provide technical and user support by directing and assisting clients in the operation of the products, assuring their most efficient use

Manage service call routing in order to maximize time utilization, and update the dispatcher on the status of all calls, completed or work in progress, on a per call basis

Diligently complete and submit work orders as per set procedures. Work orders completed at the client’s site must contain equipment serial numbers and be signed by the client’s designated authority

Maintain service vehicle stock of all parts, supplies and equipment, record all used stock on work orders, and participate in the quarterly inventory counts of vehicles and warehouses as required

Participate in training sessions as required in order to maintain adequate levels of skills and knowledge

What You Bring

Experience installing, configuring and servicing card access, intrusion monitoring, fire monitoring and CCTV systems

Working knowledge of DSC, UNV, DMP, ICT, Hanwha, Kantech and Brivo systems





Ability to diagnose problems quickly and correctly using hand tools and measuring meters

Excellent verbal communication and interpersonal skills, working face to face with customers on their sites

Proficient writing skills for accurate work orders, service records and inspection reports

Valid driver’s licence with a clean driving record

Pre-Employment Requirements

Successful completion of a criminal record check

Successful completion of a driver’s abstract review

Employment is conditional upon successfully meeting all of the pre-employment requirements listed above.

Work Environment

Work is performed at customer sites, travelling between calls in a service vehicle

A mix of current system installations and service on existing systems, including preventive maintenance, emergency maintenance, troubleshooting, repairs and inspections

Service calls come in through the company dispatcher or directly from the customer, so the day is built around call routing and time utilization

What We Offer

$35.00 to $45.00 per hour, based on experience and qualifications

Opportunities for overtime based on operational requirements

Life insurance: $100,000 employee, $10,000 spouse, $5,000 per child

AD&D; insurance with critical illness and cancer coverage

Extended health care: drugs, hospital, hearing, orthotics, nursing

Paramedical services: chiro, physio, massage, mental health (annual coverage)

Vision care: glasses, contacts, laser surgery, and exams

Dental care: 80% basic ($2,500), 50% major ($2,500), $2,500 ortho for children

Travel insurance: up to $5,000,000 per incident (trips up to 90 days)

Ongoing training and career development support

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📌 Security System Technician (Alberta)
🏢 Grizzlytrek Group
📍 Alberta