Make a meaningful difference in residents’ lives as a Resident & Family Experience Coordinator at Glen Rouge Community in Scarborough, Ontario. Engage with residents and families to enhance their well-being through coordinated care.

At Sienna Senior Living, you will join a compassionate team focused on ensuring seniors live with dignity and respect. This temporary full time role requires a dedicated individual to lead our resident care processes while fostering community relationships. Your interactions will directly impact satisfaction and promote a culture of happiness.

Key Responsibilities:
• Lead resident move in, transfer, and move out processes
• Collaborate with leadership to resolve concerns from families




• Coordinate resident satisfaction surveys and formulate improvement plans
• Facilitate resident care conferences for enhanced support
• Conduct quality management activities and report feedback trends

Requirements:
• College diploma or equivalent experience in healthcare
• Minimum 3 years in healthcare or social services
• Strong customer focus and attention to detail
• Ability to collaborate effectively with teams
• Tactful in interactions with residents and families

Bring your compassion and organizational skills to elevate the experience of our residents at Sienna.
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📌 Resident Experience Coordinator at Sienna (Ontario)
🏢 Sienna Senior Living
📍 Ontario