Embrace your customer service skills as a Member Services Representative at Coast Capital in Strawberry Hill Branch. Forge solid relationships while assisting members with financial advice and inquiries.

This full-time role requires at least 15 hours and up to 30 hours weekly, with availability for Mondays and Saturdays. As a primary face of Coast Capital, you will actively listen to members, identify opportunities for engagement, and cultivate relationships through money chats. Your goal is to enhance the member experience by introducing them to various service channels and ensuring their banking issues are resolved promptly.

Key Responsibilities:
• Greet members and embody Coast Capital values
• Build connections and deliver outstanding member experiences




• Educate members on alternate banking channels
• Collaborate with team members to meet financial needs
• Identify and prevent counterfeit transactions

Requirements:
• Strong verbal English communication skills
• Proficiency in active listening and empathy
• Initiative in identifying tasks and solutions
• Problem-solving mindset with curiosity to learn
• Integrity in following documented procedures

Develop your career in customer service and banking while supporting members at Coast Capital.
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📌 Full-Time Member Services Representative (British Columbia)
🏢 Coast Capital Savings
📍 British Columbia