Kickstart your IT career with Kinaxis as a Co-op Support Technician in Ottawa. This full time, on-site role focuses on providing exceptional support to global users, enhancing your technical abilities.

At Kinaxis, you will join the IT Services team in a 12-month co-op position starting in January 2027. Responsible for hardware, software, and application support, you will develop critical IT skills while maintaining the company’s high service standards. This role requires you to manage user requests and contribute to ongoing projects effectively.

Key Responsibilities:
• Provide friendly support via phone, in-person, and online
• Manage ticket queues for Corporate IT systems
• Ensure proper escalation for unresolved issues




• Install and configure new hardware and software
• Assist in testing both in-house and cloud-hosted systems

Requirements:
• College diploma and 1+ years IT support experience
• Strong knowledge of macOS, Windows, and Office 365
• Proficiency in Active Directory and ticketing software
• Ability to prioritize multiple tasks effectively
• Excellent communication and customer service skills

Enhance your IT support skills and contribute to customer satisfaction at Kinaxis in Ottawa.
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📌 IT Support Technician Internship at Kinaxis (Quebec City)
🏢 Kinaxis
📍 Quebec City