Step into the role of Collections Account Manager with Ritchie Brothers, focusing on early-stage collections. Bring your strong negotiation skills and Excel expertise to enhance account resolutions.

This position is ideal for a driven professional with five years of experience in commercial collections or auto loans. You will manage outstanding accounts, monitor resolutions, and engage in negotiations regarding payment terms and defaults. Identifying process gaps and offering innovative solutions will also be key responsibilities.

Key Responsibilities:
• Oversee collections of outstanding balances for various platforms
• Provide timely and effective resolutions to customer accounts
• Negotiate payment timelines and partial payments




• Track work queue results and report using Excel
• Recommend and implement process improvements

Requirements:
• Minimum 5 years in collections, focusing on auto loans
• Robust interpersonal and communication skills
• Excellent phone and written communication abilities
• Self-motivated with initiative
• Proficiency in Excel for tracking results

Utilize your communication and problem-solving skills in this impactful role at Ritchie Brothers.
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📌 Ritchie Brothers Collections Account Manager Role (British Columbia)
🏢 Jobtailor
📍 British Columbia