Join Brookfield Residential in Edmonton as a Customer Service Coordinator, managing homeowner inquiries and service tickets to ensure exceptional experiences. Your role is crucial in streamlining the customer service process.

This position supports the Customer Care Manager by overseeing administrative tasks related to homeowner services. Responsibilities include monitoring service work orders, prioritizing follow-ups with service providers, and ensuring effective communication between all parties. Your customer-oriented mindset will drive success in meeting homeowner expectations.

Key Responsibilities:
• Serve as a primary contact for homeowner inquiries
• Create and track Customer Service Work Orders
• Facilitate communication among customers, managers,



and technicians
• Manage incoming service inquiries efficiently
• Prepare and maintain detailed customer service files

Requirements:
• Minimum 3 Years experience in service administration
• Effective communication skills, written and verbal
• Robust customer service focus
• Familiarity with construction is an advantage
• Proficient in computer tools and software

Become essential to Brookfield’s mission of delivering exceptional homeowner experiences in Edmonton.
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📌 Edmonton Customer Service Coordinator (Alberta)
🏢 Brookfield
📍 Alberta