As a Client-Focused Account Manager at Desjardins, you'll balance profitability and satisfaction. Utilize your expertise in managing challenging accounts to drive sales objectives.
Your primary responsibility involves maintaining and growing relationships with struggling business clients, which is crucial for sector impact. You will analyze client needs and develop strategic solutions, integrating your knowledge of the organization’s services. This role requires strong negotiation skills and a drive to improve client experiences and outcomes.
Key Responsibilities:
• Foster solid business relationships to enhance service promotion
• Analyze struggling clients' files for turnaround strategies
• Act as the link between clients and our organization
• Develop integrated service packages focused on satisfaction and risk
Requirements:
• Bachelor’s degree in a relevant field
• At least six years of relevant experience
• Proficiency in French is essential
• Advanced English skills due to client interactions
Your talents in communication and client service will contribute to the success of Desjardins.
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📌 Client-Focused Account Manager Role (Quebec City)
🏢 Desjardins
📍 Quebec City
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