Elevate customer success as a French Speaking Customer Account Manager with our partner company in Canada. Focus on account growth by enhancing enterprise client relationships and ensuring seamless technology solutions.

This role emphasizes the full lifecycle management of enterprise customers, from implementation to renewal. You will leverage skills in billing analysis, technical troubleshooting, and account relationship management to optimize customer satisfaction. Ideal for self-motivated professionals, this position combines account growth with strategic problem-solving.

Key Responsibilities:
• Serve as the key account contact for enterprise clients
• Manage billing analysis and resolve account-related issues
• Drive contract renewals and action retention strategies




• Guide customers in using technology solutions effectively
• Handle escalated issues and support collections as needed

Requirements:
• 2-5 years of SaaS account management experience
• Fluency in French or Québécois is mandatory
• Robust knowledge of hosted telephony and VoIP systems
• Proven ability to work with executive stakeholders
• Excellent technical and communication skills

Bring your expertise to enhance customer relationships and account management in a fully remote role across Canada.
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📌 French Speaking Customer Account Manager (Alberta)
🏢 Jobgether
📍 Alberta