Lead the Customer Support Services team focusing on repair leadership and client management. Ensure safety, quality, and schedule deliverables in this hands-on supervisory role.
This position calls for a skilled individual with 3-5 years of experience in manufacturing. You’ll oversee a repair team and be responsible for contract negotiations and preparing work estimates. Effective communication with customers and partners is key, along with adherence to ISO procedures.
Key Responsibilities:
• Manage customer expectations and evaluate requirements
• Supervise repair team and monitor safety and quality
• Prepare work estimates and support contract negotiations
• Communicate priorities across functional departments
• Provide team leadership during repairs and inspections
Requirements:
• University degree or college diploma required
• 3-5 years’ experience in a manufacturing workplace
• Demonstrated organizational and decision-making skills
• Capable of meeting physical demands and size requirements
• Strong communication skills and advanced MS Office proficiency
Drive excellence in customer support and repair services while leading a dedicated team.
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📌 Customer Support Supervisor for Repairs (London)
🏢 General Dynamics Land Systems - Canada
📍 London