Job Title: Product Manager - Senior Location: Toronto, Ontario Work Model: Onsite Duration: 12 months Extension: 1 Time Must Haves Product Manager with Mobile application experience.

Agile and user-focused Product Manager with experience delivering enterprise mobile applications and digital products.

Robust technical background with hands-on software development knowledge across mobile technologies (Kotlin, Swift, React Native) and backend services (Node.js, Go, Python).

Proven ability to collaborate effectively with cross-functional engineering teams, business partners, and external stakeholders to drive product success.

Experienced in managing product roadmaps, project timelines, dependencies, and risks, while providing clear executive-level reporting on milestones, progress, and success metrics.

Description / Responsibilities / Skills Key Responsibilities Lead agile product delivery for digital credential solutions, supporting iterative design, testing, and continuous improvement.

Facilitate sprint planning, backlog prioritization, stand ups, and cross functional team ceremonies to ensure smooth execution.

Apply user centred design principles and insights from research, analytics, and real world usage to guide product decisions.

Drive collaborative working sessions, design sprints, and alignment workshops across product, engineering, UX, Dev

Ops, and policy teams.

Build trusted relationships with partner ministries, industry groups, and governance bodies.

Provide subject matter leadership on Verifiable Credentials, model implementations, security and privacy.

Digital Credentials & Standards Translate emerging standards and architectural concepts (e.g., attestation, credential binding, status lists) into actionable product requirements.

Contribute to interoperability planning and adoption of key standards to ensure alignment with industry direction and trust frameworks such as PCTF, NIST, and eIDAS.

Evaluate and translate technical requirements related to W3C VC, decentralized identifiers (DIDs), credential status, revocation mechanisms, cryptographic assurances, and secure exchanges into clear product features.

Technical Expertise 20% Proven hands-on experience building any software solutions including but not limited to development of open SDKs, backend APIs, and other technical components.

Experience & Skill Set Requirements Agile Product Leadership, Collaboration & Delivery 35% Establish and maintain the agile environment required for teams to build, test,



and iterate on user centred digital credential products.

Lead and coordinate multidisciplinary teams through daily stand ups, sprint planning, backlog refinement, retrospectives, and iteration reviews.

Apply user centered design practices to ensure product decisions are informed by user research, accessibility needs, and real world usage patterns.

Manage iterative product development cycles, validating features through rapid prototyping, user testing, feedback loops, and continuous improvement.

Translate market, regulatory, and standards trends into actionable product direction Own product KPIs and success metrics such as adoption, credential issuance volume, and trust scores Manage the agile process for multidisciplinary teams-including product managers, developers, UX designers, researchers, Dev

Ops engineers, architects, content creators, and identity/security specialists.

Remove delivery obstacles and coordinate with internal and external partners to maintain delivery momentum and unblock dependencies.

Communication, Stakeholder Engagement & Technical Decision Support 35% Build strong, collaborative relationships with internal teams, partner ministries, industry partners, and governance bodies involved in digital credential ecosystem work.

Communicate complex technical and product concepts clearly to diverse audiences-executives, business units, developers, policy teams, and external stakeholders.

Work closely with engineering teams to evaluate solution options, trade-offs, technical feasibility, operational risks, and performance implications across mobile app wallet, agent, and backend components.

Set clear expectations for delivery timelines, risks, milestones, and dependencies, ensuring transparency and alignment across all stakeholder groups.

Identify and escalate issues, risks, and blockers early, driving timely resolution and ensuring product continuity.

Technical Expertise 20% A solid computer science foundation that supports clear, effective communication with software engineers and technical specialists,



enabling informed decision making and technical alignment.

Has demonstrated previous experience with hands-on development and/or architecting software solutions.

Has knowledge and experience with developing software with at least one primary stack (e.g., Kotlin/Swift/React Native for mobile; Node/Go/Python for backend services) Systems designs that consider services, data stores, queues, APIs, security monitoring/logging and scaling requirements Strong familiarity with API design, micro services patterns and modern cloud infrastructure (Azure/AWS), supporting scalable and secure product delivery.

Proven hands-on experience building any software solutions including but not limited to development of open SDKs, backend APIs, and other technical components that support product delivery.

Practical experience working with modern mobile technologies, such as React Native, Swift, Kotlin, or similar frameworks, enabling effective collaboration with engineering teams across platforms.

Demonstrated understanding of mobile app architecture, eg. SDK management, API integration and related architectural considerations.

Digital Credentials Subject-Matter Expertise 10% Understand and articulate the technical architecture of digital credentials ecosystem including wallet components, credential issuers, verifiers, and trust registries, to ensure product decisions align with platform capabilities and ecosystem constraints.

Staying constantly informed on industry standards and innovations in digital credentials wallet.

Assess the impact of evolving digital identity frameworks (e.g., PCTF, NIST, eIDAS) on product functionality, compliance, trust scoring, and integration strategies.

Understand and articulate the roles and interactions of issuer, holder, and verifier, including trust chain considerations, protocol flows, and governance implications.

Evaluate and translate technical requirements related to W3C VC, decentralized identifiers (DIDs), credential status, revocation mechanisms, cryptographic assurances, and secure exchanges into clear product features and roadmap priorities.

Translate technical concepts (e.g., attestation, holder binding, revocation registries, storage models) into user focused requirements and clear documentation that informs design, development, and stakeholder decisions.

Contribute to standards discussions, ecosystem alignment, and interoperability planning for digital credential platforms and wallets.

📌 Product Manager - Senior (Toronto)
🏢 Innosystech
📍 Toronto