Elevate your career as a Technical Support Representative at Concentrix in Dartmouth, NS. Join a diverse team that thrives on delivering unparalleled customer and tech support.

In this full-time role, you will engage with customers, addressing technical inquiries about hardware and software. With at least one year of customer service experience, you’ll leverage your effective communication skills and problem-solving abilities to provide top-tier support for client products like smartphones and tablets.

Key Responsibilities:
• Serve as the main contact for technical inquiries
• Greet customers courteously and professionally
• Listen attentively to assess customer needs
• Clarify and resolve non-standard issues efficiently
• Maintain accurate account notations and documentation

Requirements:
• Live within 35km of Dartmouth/Halifax
• 1 year of customer service experience
• High School diploma or equivalent
• Strong multitasking and communication skills
• Availability for versatile scheduling during operational hours

Become part of a culture that values your growth and fosters camaraderie at Concentrix, where exceptional customer service is our mission.
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📌 Full-time Technical Support Rep Dartmouth (Nova Scotia)
🏢 Kibbi Technologies
📍 Nova Scotia