Join Dropbox as a Program Manager to enhance customer engagement and product readiness. This role emphasizes strategic planning, client interaction, and program execution in a remote-first workplace.

As a Program Manager focused on customers, you will oversee the integration of Dropbox’s EPD and GTM teams. Your responsibilities will include creating structured processes, coordinating cross-functional teams, and executing customer programs that drive product evolution. This position directly impacts customer satisfaction and product feedback, ensuring a seamless experience.

Key Responsibilities:
• Establish and manage repeatable customer programs and processes
• Create shared operating infrastructure and documentation
• Coordinate between multiple teams for project success




• Facilitate pre-PMF customer testing and feedback cycles
• Enhance Dropbox's Customer Advisory Board operations

Requirements:
• 8+ years in program or product management
• Proven experience in coordinating complex, cross-functional initiatives
• Strong process creation and operational discipline skills
• Excellent communication skills for synthesizing data
• Experience with customer-facing teams and feedback integration

Lead Dropbox's customer experience initiatives with your program management expertise.
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📌 Program Manager for Customers at Dropbox (Saskatchewan)
🏢 Dropbox
📍 Saskatchewan